Privacy policy

Store Name: ToylandWorldwide
Location: Slovenia
Customers Served: International

1. Information We Collect

Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • IP address

Order & Payment Information

We may collect information related to your purchases, including:

  • Products purchased
  • Order history
  • Payment details processed securely through third-party payment providers

Website Usage Information

We may automatically collect information about how you use our website, including:

  • Pages visited
  • Clicks and interactions
  • Device and browser information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Communicate order updates and service messages
  • Improve our website, products, and customer experience
  • Prevent fraud and unauthorized activity
  • Send promotional emails or marketing communications when you have agreed to receive them

3. Sharing Your Information

We may share your information with trusted third parties necessary for operating our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Marketing and email service providers
  • Legal authorities when required by applicable law

We do not sell, rent, or trade your personal information to third parties.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

5. Your Rights (GDPR Compliance)

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing activities
  • Withdraw consent for marketing communications

To exercise these rights, contact us at:

Email: toylandworldwide@gmail.com

6. Marketing Communications

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

If SMS marketing is used, you may opt out by replying STOP.

7. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support marketing activities.

You may disable cookies through your browser settings, though some website features may not function properly.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.